docs(shield): update target customer to small healthcare ops + AI SaaS, add Consent Engine delivery options (GitHub template, hosted, hybrid)

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Kisa 2026-06-22 09:55:52 -04:00
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## 1. Product Definition
**What Shield is:**
A standalone compliance automation platform for healthcare-adjacent SaaS companies, startups, and small supplier operations. Think "Dash ComplyOps, but simpler and cheaper, with an AI Consent Addendum as the lead-gen engine."
A standalone compliance automation platform for small healthcare operations and SaaS companies that engage with PHI and AI and need compliance — without paying enterprise prices.
**What Shield is NOT:**
- Not DMEPOS-specific (that's Signal's lane)
- Not a replacement for Vanta/Drata (different tier — Shield targets micro-SaaS)
- Not a replacement for Vanta/Drata (different tier — Shield targets smaller orgs)
- Not a consulting service (self-serve compliance tooling)
**Target customer:**
- Micro-SaaS companies that need HIPAA/SOC 2 readiness (1-20 employees)
- Healthcare adjacent startups building on top of HIPAA-covered infrastructure
- Small DME suppliers who want compliance basics without Signal (Shield standalone)
- DMEPOS suppliers who want both: Shield + Signal bundle (optional upsell)
- **Small healthcare ops** — clinics, therapy practices, home health agencies, DME suppliers of any type who handle PHI and need HIPAA compliance
- **Healthcare-adjacent SaaS** — startups building AI tools for healthcare, digital health apps, telemedicine platforms, patient communication tools
- **AI companies handling PHI** — any company building AI/ML products that touch protected health information and need to prove compliance to customers
- **Shield + Signal bundle** — DMEPOS suppliers who need both documentation readiness (Signal) and overall compliance (Shield)
**Core value proposition:**
"Get compliant in days, not months. Pre-built policies, automated evidence collection, and audit-ready reporting — starting at less than Dash ComplyOps."
"Get HIPAA compliant in days, not months. Pre-built policies, automated evidence collection, audit-ready reporting, and a free open-source AI Consent Engine — starting at less than any competitor."
---
@ -33,17 +33,17 @@ A standalone compliance automation platform for healthcare-adjacent SaaS compani
| Competitor | Price | Frameworks | Target | Shield Advantage |
|-----------|-------|-----------|--------|-----------------|
| **Vanta** | $10K-$100K+/yr | SOC 2, HIPAA, ISO, PCI | Enterprise | Too expensive for micro |
| **Drata** | $7.5K-$100K+/yr | SOC 2, HIPAA, ISO, PCI | Mid-market | Too expensive for micro |
| **Secureframe** | $7.5K-$80K+/yr | SOC 2, HIPAA, ISO, PCI | Mid-market | Too expensive for micro |
| **Dash ComplyOps** | **$3K/yr flat** | HIPAA, SOC 2, PCI, ISO, NIST | Small teams | **Direct competitor — closest** |
| **Shield** | **TBD (target $1.2K-$2.4K/yr)** | HIPAA-first, SOC 2, expand | **Micro-SaaS** | Cheaper + Consent Addendum hook |
| **Vanta** | $10K-$100K+/yr | SOC 2, HIPAA, ISO, PCI | Enterprise | Overkill for small ops |
| **Drata** | $7.5K-$100K+/yr | SOC 2, HIPAA, ISO, PCI | Mid-market | Overkill for small ops |
| **Secureframe** | $7.5K-$80K+/yr | SOC 2, HIPAA, ISO, PCI | Mid-market | Overkill for small ops |
| **Dash ComplyOps** | **$3K/yr flat** | HIPAA, SOC 2, PCI, ISO, NIST | Small teams | **Direct competitor** |
| **Shield** | **TBD (target $1.2K-$2.4K/yr)** | HIPAA-first, SOC 2, expand | **Small healthcare ops + AI SaaS** | Cheaper + Consent Engine lead magnet |
**Differentiation strategy:**
- Price under Dash (target $100-200/mo instead of $250)
- AI Consent Addendum is a unique lead-gen asset Dash can't match
- Simpler UI — focused on HIPAA-first workflows
- AI Consent Engine is a unique open-source lead-gen asset no competitor has
- Purpose-built for small healthcare operations and AI companies — not enterprise compliance repackaged
- Optional Signal bundle for DMEPOS suppliers who also need documentation readiness
---
@ -61,30 +61,121 @@ A standalone compliance automation platform for healthcare-adjacent SaaS compani
| **User Management** | Unlimited users (team collaboration) | Match Dash's offering |
| **Framework Support** | HIPAA v1, SOC 2 v2, expand to PCI/ISO | Start narrow, grow |
### AI Consent Addendum (Open-Source Lead Magnet)
### AI Consent Engine (Open-Source Lead Magnet)
**Purpose:** Drive leads to Shield. The addendum is a simple, open-source document generator that creates AI/healthcare consent forms. It showcases STTIL's compliance expertise and includes a subtle "Need the full compliance suite? Check out Shield." CTA.
**What it does:**
An open-source tool that lets any healthcare organization generate HIPAA-compliant AI/healthcare consent forms for their patients or end-users. A client (clinic, SaaS, AI company) takes the Consent Engine, brands it with their logo and custom language, and serves it to their own patients so patients can generate consent documents.
**Implementation:**
**How the client uses it:**
- Standalone single-page app (Vite/React or simple HTML/JS)
- User fills in: company name, AI tool name, data types processed
- Generates a formatted HIPAA-compliant consent document PDF
- No login required for basic use
- "Want automated policy management, evidence collection, and audit prep?" → links to Shield signup
- Hosted at `consent.sttilsolutions.com` or similar
1. Fork or clone the open-source GitHub repo
2. Edit a config file (JSON or YAML) with their logo URL, company name, clinic name, custom consent clauses, and branding colors
3. Deploy via one-click to Vercel/Netlify, or self-host
4. Their patients visit their branded consent page, fill in AI tool name and data types, and receive a formatted HIPAA-compliant consent PDF
5. The footer includes: "Powered by STTIL Shield — Need full compliance? Learn more."
**Why open source:**
**Why open source on GitHub:**
- Builds brand trust and community
- SEO magnet for "AI consent form healthcare HIPAA" searches
- Low friction entry point — user sees STTIL quality before buying Shield
- Builds community trust and brand credibility
- SEO magnet for "AI consent form healthcare HIPAA GitHub"
- Low friction — any developer can try it in 5 minutes
- GitHub stars = social proof for Shield
- PR contributions from the community improve the tool
- Client owns their instance, no data flows through STTIL
---
## 4. Technical Architecture
## 4. Consent Engine — Delivery Options
### Option A: Standalone (Recommended)
### Option A: GitHub Template Repo (User's Suggestion) — RECOMMENDED
Create a GitHub template repository that clients can use with one click.
**How it works:**
1. Client clicks "Use this template" on the GitHub repo
2. Their own copy is created with all the code
3. They edit a single `config.yaml` or `config.json` file:
```yaml
organization:
name: "City Family Clinic"
logo_url: "https://clinic.com/logo.png"
primary_color: "#2563eb"
website: "https://clinic.com"
consent:
jurisdiction: "US-HIPAA"
custom_clauses:
- "I consent to my data being used for AI-assisted diagnosis"
- "I understand I can revoke consent at any time"
footer_text: "This consent form is managed by City Family Clinic"
```
4. Deploy button (Vercel/Netlify) — one click to production
5. Client gets a live, branded consent form at `consent.clinic.com` or a Vercel subdomain
6. The form is ready for their patients to use
**Pros:**
- True open source — client owns the code and deployment
- Developer-friendly — uses familiar GitHub workflow
- No data flows through STTIL — privacy advantage
- Community contributions via PRs
- Huge SEO value for "HIPAA consent form GitHub"
**Cons:**
- Requires some technical ability (fork, edit config, deploy)
- No usage analytics for STTIL (can't track how many consents are generated)
- Client self-manages hosting costs (usually free on Vercel/Netlify free tier)
### Option B: Hosted Multi-Tenant (SaaS)
A hosted version at `consent.sttilsolutions.com` where clients log in, upload their logo, customize language through a UI, and get a branded page.
**How it works:**
1. Client signs up (no payment needed)
2. Uploads logo, sets colors, writes custom clauses in a WYSIWYG editor
3. Gets a branded URL: `consent.sttilsolutions.com/city-family-clinic`
4. Links their patients to that URL
5. Or embeds via iframe on their own website
**Pros:**
- Zero technical skills required
- STTIL controls the full experience
- Can track usage, collect emails, measure conversion to Shield paid
- Can A/B test CTAs and optimize lead generation
**Cons:**
- STTIL hosts the service (potential PHI adjacency concerns)
- More operational overhead
- Less open/community feel
- Client doesn't own their instance
### Option C: Hybrid (Recommended as Final State)
Start with Option A (GitHub template) for the developer audience and open-source community. Later add Option B (hosted) for non-technical clients who want a simpler setup.
**Phased rollout:**
1. **Phase 0a:** GitHub template repo — config-driven, deploy button
2. **Phase 0b (later):** Hosted version at consent.sttilsolutions.com — for clinics without developers
3. Both share the same rendering engine (the GitHub repo is the source of truth)
**Best of both worlds:**
- Developers and open-source community get the GitHub experience
- Non-technical clinics get the hosted experience
- The rendering engine is MIT-licensed on GitHub regardless
---
## 5. Technical Architecture
### Standalone Codebase (Not Signal Module)
Build Shield as a new, independent codebase. No shared infrastructure with Signal.
@ -96,88 +187,100 @@ Build Shield as a new, independent codebase. No shared infrastructure with Signa
- Auth: Clerk (separate instance or same with org separation)
- Hosting: Railway (separate project) + Vercel (separate deployment)
**Pros:**
**Why standalone:**
- Clean separation — Signal issues never affect Shield or vice versa
- Independent pricing and scaling
- Can sell standalone without bundling concerns
- Easier to spin out or sell separately later
**Cons:**
### Consent Engine Architecture (GitHub Template)
- More upfront build time
- Separate Supabase project (extra $25/mo for Pro plan)
```
shield-consent-engine/
├── README.md # Quick start, config guide
├── config.yaml # THE config file — client edits this
├── template/ # HTML/CSS/JS rendering engine
│ ├── index.html # Main consent form page
│ ├── style.css # Uses CSS variables from config
│ ├── script.js # Form logic, PDF generation
│ └── preview.png # Screenshot for GitHub social
├── CNAME # Custom domain support
├── vercel.json # One-click deploy config
├── netlify.toml # Netlify deploy config
├── LICENSE # MIT license
└── .github/
└── CONTRIBUTING.md # How to contribute
```
### Option B: Signal Extension (Not Recommended)
**Key technical decisions:**
Build Shield as a module inside the Signal codebase.
**Why not:** Already decided Shield is a standalone product. Sharing infrastructure couples two products with different pricing, compliance posture, and target customers. Avoid.
### AI Consent Addendum Architecture
- Standalone single-page app, Vite/React
- No backend needed — PDF generation happens client-side (using a library like jsPDF or pdf-lib)
- Hosted on Vercel under a subdomain
- Links to Shield signup — no data collection on the addendum page itself (privacy-friendly)
- Open-source repo under STTIL GitHub org
- Client-side PDF generation only (jsPDF or pdf-lib) — no backend needed
- CSS custom properties driven by config — instant branding
- Zero data storage — forms generate PDF in-browser, nothing is sent to a server
- Deploy preview on every PR via Vercel/Netlify
- GitHub Actions for CI (validate config, build preview)
---
## 5. Pricing Tiers (Suggested)
## 6. Pricing Tiers (Suggested)
| Tier | Price (monthly) | Features | Target |
|-----|----------------|---------|--------|
| **Free** | $0 | AI Consent Addendum, 1 policy template | Lead gen |
| **Starter** | **$99/mo** | 12 policies, evidence upload, audit reports | Solopreneurs, tiny teams |
| **Growth** | **$199/mo** | Starter + API integrations, risk assessments, unlimited users | Growing startups |
| **Enterprise** | Custom | Growth + dedicated support, custom frameworks, Signal bundle | DMEPOS suppliers |
| **Free** | $0 | AI Consent Engine (GitHub template, self-hosted) | Lead gen, community |
| **Starter** | **$99/mo** | 12 policies, evidence upload, audit reports | Solo practitioners, tiny teams |
| **Growth** | **$199/mo** | Starter + API integrations, risk assessments, unlimited users | Growing healthcare ops, SaaS |
| **Enterprise** | Custom | Growth + dedicated support, custom frameworks, Signal bundle | DMEPOS suppliers, larger orgs |
**Rationale:**
- Undercut Dash ($250/mo) at both Starter ($99) and Growth ($199)
- Free tier = Consent Addendum (zero cost to STTIL, drives organic traffic)
- Free tier = Consent Engine (zero cost to STTIL, drives organic traffic and SEO)
- Signal bundle upsell to $299/mo for suppliers who need both Signal + Shield
---
## 6. Go-to-Market
## 7. Go-to-Market
### Consent Addendum as Growth Engine
### Consent Engine as Growth Engine
1. Developer discovers "AI consent form" via search
2. Uses the free open-source tool → impressed by quality
3. Sees "Need HIPAA compliance for your whole stack? Try Shield." CTA
1. Developer or clinic ops person discovers "HIPAA consent form" via search
2. Finds the open-source GitHub repo — stars, forks, tries it
3. Impressed by quality → sees Shield CTA in the footer
4. Signs up for Shield Starter ($99/mo)
5. Upgrades to Growth when they need audit prep
5. Upgrades to Growth when they need audit prep and evidence collection
### Channels
- **SEO:** "HIPAA compliance for startups," "AI consent form," "SOC 2 for micro-SaaS"
- **Content:** Blog posts comparing Dash vs Shield, "I built HIPAA compliance in a weekend" type content
- **GitHub:** Stars, trending, HN posts about the open-source Consent Engine
- **SEO:** "HIPAA consent form generator," "AI consent template GitHub," "HIPAA compliance for startups"
- **Content:** Blog posts: "How we built an open-source HIPAA consent engine," "Shield vs Dash ComplyOps"
- **Signal cross-sell:** When a DMEPOS supplier signs up for Signal, offer Shield bundle
- **Open-source community:** GitHub stars, HN posts about the Consent Addendum
- **Direct outreach:** Small clinics, digital health startups, AI healthcare companies
---
## 7. Build Phases
## 8. Build Phases
| Phase | Scope | Est. |
|-------|-------|------|
| **Phase 0: Consent Addendum** | Open-source mini-app, client-side PDF gen, hosted on Vercel | 1 session |
| **Phase 0a: Consent Engine GitHub** | Template repo, config-driven, deploy button, MIT license | 1 session |
| **Phase 0b: Consent Engine Hosted** | Multi-tenant hosted version for non-technical users | 1 session (later) |
| **Phase 1: Shield MVP** | Policy templates, evidence upload, audit reports, user auth | 3-4 sessions |
| **Phase 2: Risk + Integrations** | Risk assessment module, API integrations (AWS, GCP, Railway) | 2-3 sessions |
| **Phase 3: Signal Bundle** | Shared dashboard for suppliers using both products | 1 session |
---
## 8. Open Questions (For Kisa)
## 9. Open Questions (For Kisa)
1. **Pricing:** Does $99/$199 feel right? Too low? Too high relative to Dash at $250?
1. **Pricing:** Does $99/$199 feel right for small healthcare ops? Too low/high vs Dash at $250?
2. **Frameworks:** Start with HIPAA-only and add SOC 2 later? Or launch with both?
3. **Consent Addendum name:** "AI Consent Addendum" vs "STTIL Consent Builder" vs something else?
4. **Signal bundle:** A shared login/dashboard, or just a discount code?
5. **Timeline:** Build Consent Addendum first (fast win) or wait for full Shield MVP?
3. **Consent Engine name:** "AI Consent Engine" vs "STTIL Consent Builder" vs "Open Consent"?
4. **Consent Engine approach:** Go with Option A (GitHub template only), Option C (hybrid with hosted later), or something else?
5. **Signal bundle:** A shared login/dashboard, or just a discount code for Shield customers?
6. **Build order:** Consent Engine first (fast win) or Shield MVP first?
7. **PHI concerns with hosted:** If we offer Option B (hosted), does the consent form itself generate PHI? (Patient name + health info in a form = potentially PHI)
---